Frequently Asked Questions
Click the "Register" button on the app homepage and follow the prompts to complete account creation. We offer both email and phone registration methods. After registration, you will receive a confirmation email.
After logging in, go to the "Personal Settings" page and modify your preferences in the "Dietary Preferences" section. We will adjust recommended menus based on your preferences. You can select multiple dietary types such as vegetarian, low-carb, high-protein, and set allergens and disliked ingredients.
Click "Forgot Password" on the login page and reset your password by receiving a verification code via your registered email or phone. If you cannot receive the verification code, please contact customer support. We recommend setting a strong password and changing it regularly to ensure account security.
On the "Menu" page, click the "Customize" button in the top right corner and adjust the menu content according to your preferences. You can filter based on calories, taste, ingredients, and more. After customization, the system will remember your preferences for future recommendations.
We offer Basic (free), Standard (monthly), and Premium (annual) subscription plans. Each plan provides different features and permissions. You can view detailed comparisons on the 'Subscription' page in the app. Premium users enjoy more customization features and dedicated customer support.
Log into your account, go to 'Account Settings' -> 'Subscription Management', click 'Cancel Subscription' and confirm. After cancellation, you can continue using all features during the current subscription period until it expires. We will not automatically renew after the subscription period ends, and you can resubscribe at any time.
Quick Help
User Manual
View the complete user guide and feature introduction
Video Tutorials
Watch demonstration videos of app features
Live Support
Working Hours: 9:00-18:00
Contact Us
Contact Information
Address
Qingyuan Rd, Chaoyang District, Beijing, China, 100012
Customer Service
pakupaku@126.com
Working Hours
Monday to Friday: 9:00 - 18:00
Weekends and Holidays: 10:00 - 16:00